Downtime Procedures or What to Do During Maintenance Periods

Last updated:
14 Sep
by
Jack Manning

Stay informed about our platform's downtime procedures, providing transparency and guidance during maintenance or unexpected interruptions, so you can minimize disruptions and keep your workflow on track.

1. Check Our Maintenance Schedule:

  • Scheduled maintenance is planned in advance to cause minimal disruption. These schedules offer users a heads-up to adjust their usage patterns.

2. Plan Accordingly:

  • With advanced warning, users can preemptively access tools or resources they know they'll need during the downtime.
  • Regularly saving your work and avoiding starting major tasks just before maintenance can prevent loss of data.

3. During Downtime:

  • While it might be tempting to keep trying to access certain tools, it's best to wait. Repeated access attempts could strain the system further.
  • Use this period to maybe catch up on other non-platform related work or tasks.

4. Stay Updated:

  • Platforms may encounter unexpected issues during maintenance, extending the downtime. Staying updated ensures you're not caught off-guard.

5. After Maintenance:

  • Clearing your browser cache ensures any changes made during maintenance reflect immediately on your end.
  • Even after professional maintenance, there's a slight chance of unexpected issues cropping up. Being vigilant and reporting them helps the platform maintain its service quality.

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